Our

Terms & Conditions

 

Terms & Conditions Acceptance

 

  • By making a trip reservation with J&B, you will be asked to accept our terms and conditions before going ahead as a condition, by clicking on ‘ I accept terms and conditions’ that means you accept and agree to all clauses of our Terms & Conditions Policy
  • By doing a booking with J&B and by clicking on ‘ I accept terms and conditions’ that means you accept and agree to all tour details given in our product details window
  • Jordan & Beyond Tours reserves the right to update all terms and conditions on regular basis or at any time according to needs
User Registration

 

  • You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

 

Website Prices

 

  • All prices featured in our website are in US$

 

Website Abbreviations

 

  • J&B website may contain some abbreviations which are widely used in gravel and tourism business, let's enrich some of your knowledge with some of the abbreviations that you may need o know:
    • BO: Bed Only stay basis at hotels (no meals included)
    • BB: Bed & Breakfast stay basis at hotels
    • HB: Bed & 2 meals included (Breakfast & Dinner)
    • FB: Bed & 3 meals included (Breakfast, Lunch & Dinner)
    • QAIA: Queen Alia International Airport (Amman Airport)
    • Mt. Nebo: Mount Nebo (Tour Places)

 

Visas

 

  • All visitors of Jordan need an entry visa which can be obtained on spot upon arrival to airports and borders for certain nationalities while other nationalities require advance visas that must be obtained before arrival through Jordan embassies and consulate abroad. 
  • Please refer to our Visas Regulation in our main page of our website and know more to check if your passport / nationality requires a pre-arranged visa or if it can be obtained on spot to Amman Airport and the other official borders. For those who require advanced visas, please always contact us as we can arrange visas from our side under certain conditions
  • The visa Regulations featured in our Website are meant solely as a useful tool and the data within it is subject to change without prior notice. It is recommended that you check with us prior to travel to ensure that you have all the necessary paperwork for travel. for more information, please e mail us: [email protected]nandbeyond.com
  • Visa charge is JOD 40 = $ 50 per person and can be paid on spot at airports and border cash in Jordanian dinar only, airports and borders are furnished with money exchangers and banks whereby, currencies can be converted into local currency
  • Visas issued in airports and borders are single entry visas only while double entry & multiple entry visas are issued by Jordan embassies abroad
  • Guests arriving through a designated Jordanian tour operator with a government certified tour guide are exempted from all visa charges, provided the group arrives and departs together as well as stay a minimum of 2 nights in Jordan. 2 nights does not mean / follow hotel nights but it follows dates of stamps of arrival and departure which must be 3 days / 2 nights based on stamped dates only 
  • Pro-tip: If you're eligible for visa upon arrival, consider purchasing the Jordan Pass to save money and time during your trip to Jordan! The Pass offers entry to 36 tourism attractions including Petra, Jerash and Wadi Rum and waives the visa fee, know more about Jordan Pass 
  • All passports must be valid for at least 6 months from arrival date to Jordan
  • Arriving / departing stamps while crossing through borders between Jordan and Israel are not printed on passports, instead a separate paper will be stamped and that is because many Muslim and Middle `Eastern countries set difficulties for passports holding Israeli stamps or Jordanian stamps showing crossing in / out of Israel, you better notify the immigration officer while crossing not to stamp the passports just to be on the safe side.
     
Departure Tax

 

  • Jordan tax while leaving Jordan is JOD 10 = $ 15 per person that must be paid in cash in Jordanian Dinar at land borders while it is included in the air ticket fare through Jordanian airport 

 

Customs Regulations

 

  • Allowed:
    • 200 cigarettes or
    • 25 cigars or
    • 200 grammes pipe tobacco
    • 1 litre alcoholic beverages
    • 2 bottles of perfume
    • Legal personal goods up to JOD 50
    • An unlimited amount of local currency can be imported into the country providing it is not converted into foreign money when leaving the country. No limit on the amount of foreign currency that can enter the  country providing that it is declared upon arrival although Israeli currency is illegal.
    • Local currency equal to JOD 300 can be exported out of the country. Sums of foreign money equal to the amount declared when entering can freely leave the country.
  • Prohibited
    • Illegal drugs & narcotics. 
    • Knives, Weapons and ammunition 
    • Plant and plant products 
    • Fresh fruit and vegetables 
    • Meat and animal products
    • Israeli currency
    • Counterfeit money and goods
    • Pornographic material
    • Drones of all kind 
  • Restricted
    • All weapons and ammunition being imported into the country will require permission from the Ministry of the Interior/Public security directorate.
    • Fresh meat and milk products will need a permit from the Ministry of Agriculture.
    • Any fresh fruit and vegetables entering the country will need permission from Agricultural Marketing Corporation
    • All dogs and cats being imported into the country will need to be accompanied by a veterinarian health and rabies inoculation certificate. Birds can only enter the country if granted permission to do so by the Jordanian Ministry of Agriculture.
       
 Bookings Channels

 

  • You can chose and book from the list of the Group Tours from our website by featuring the suitable tour and click Book Now, you will be receiving an immediate confirmation with all tour details for the Guaranteed Tours and proceed payment accordingly, for None Guaranteed Tours, you need to send your inquiry and one of our team will contact you immediately for further help. Still you can customize any of our tours and let us know what the needed changes are and we will take it forward into next level of help.
  • We can also tailor make your preferred tour package, all what you need to do is to send an inquiry e mail and tell us what you need exactly or visit our Get A Quote platform and provide us with all your thoughts.
  • Our staff will lead you fully through all direct correspondences and suggest, recommend or added more value to the tour in order to enrich your plan.
  • Once booking is made and paid through our website, our website will send you a payment confirmation along with full detailed confirmation letter, our staff will then started communication with you by direct e mails in order to give a human relation with our company and make sure to coordinate all necessary arrangements for the tour.
     
Payments Policy

 

  • Once booking is made and paid through our website, our website will send you a payment confirmation along with full detailed confirmation letter, our staff will then started communication with you by direct e mails in order to give a human relation with our company and make sure to coordinate all necessary arrangements for the tour.
  • All payments to be made through our online payment gateway at our website, all payments go through highly secured & safe channels.
  • All payments must be made with US$
  • We accept online payments by credit cards (Visa Cars and Master Cards only)
  • There are NO hidden payment charges in our website and you will pay what you will be quoted on the products prices

 

Inquiries

 

  • All quotes provided by us are subject to availability on the booking time. Quotes are usually valid for 14 days starting from submission date.
  • Hotels and services quoted will be given exactly as per mentioned in our trips for guaranteed tours, if any of the hotels will not be available, then we will find a similar one and if this will not be also available, then we will propose lower and higher categories according to availability and extra costs / reductions will be discussed on case by case basis.
  • Website rates are subject to change in case of changing: governmental sales tax, governmental fuel prices, entrance fees or any other governmental related issue, our rates are subject to change automatically. 

 

Accommodation

 

  • All rooms quoted in our Group Tours are guaranteed as featured in our Group Tours Details
  • All rooms quoted in our Group Tours are standard double or twin bedrooms unless stated otherwise.
  • All rooms quoted in our Tours & Hot Deals Offers are standard double or twin bedrooms unless stated otherwise
  • All rooms quoted in our Tours & Hot Deals Offers subject to availability on the booking time and not guaranteed as some of your tours are on request basis which means rooms type can be confirmed only when we send confirmation to our guests
  • Hotels and rooms specifications proposed by J&B website are as operated and offered by hotels and as described in hotels websites and profiles.
  • Please check over the proposed hotels and room types offered by our website through the websites of the hotels or ask us for exact information you need to know in order to make sure the hotels are meeting your expectations and budget, shall you prefer
  • to receive a quote for a certain hotel / rooms type rather the one proposed by J&B, then please let us know before you confirm the booking on our website
  • Any special requests like free room upgrade, certain view, connected rooms, disable rooms, smoking rooms … etc must be requested in advance and J&B team will do the best to help and meet guest’s requirements
  • Triple rooms in Jordan are not an actual triple rooms since they consist of standard twin / double beds plus a roll away extra bed for third person.
  • Rooms can be occupied by 3 pax maximum unless stated otherwise.
  • We propose hotels in our website according to our experience in order to meet all budgets, flavors and expectation compromising prices and quality of hotels
  • Twin rooms or King Size bed rooms are subject to availability in check in date as cannot be confirmed in advance

 

Hotels Check-in & Check-out

 

  • The official check in times in the normal days is 1400-1600 pm while some other busy days like weekends, holidays, peak season days, check-in time can be later, we will do our best to help with this but can not guarantee on time check in as this is subject to hotel’s occupancy and internal situation
  • The official checkout time is 12 pm.
  • Late checkout at Jordan’s hotels is subject to an extra charge that guest will need to pay directly to the property unless arranged in advance with us, shall you need a late check-out, then let us know and we will do our best to satisfy you

 

Liability

 

  • We act only as an agent for the participants in regard to travel, whether by motor coach, private car, boat, aircraft, or any other convenience and assumes no liability for injury, illness, damage, loss accident, delay or irregularity to person or property resulting directly or indirectly from any of the following causes: Weather, acts of God, force majeure elements, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, diseases, pandemics … etc, J&B will not be holding any responsibility and shall share no charges or responsibility caused.
  • In case of any kind of accident in Jordan while being on the road or in a hotel or in any other place while carrying out the tour in Jordan, J&B will hold no responsibility at all for any charges, compensations and share no responsibility as each vendor and supplier in Jordan is forced to cover it’s services with an adequate insurance coverage and guest will be referred to the insurance policy of each supplier.
  • J&B will still not let our duties & roll - as a ground operator for the tour – to help our guests and make it easy for them, take care of the as far as we can & help in any possible way
  • J&B will hold no responsibility for what clients decide to do, go, eat, drink … etc while being in Jordan on their free time or with the blank and un booked services like meals
  • J&B will hold no responsibility for any breaking any of the country’s & society regulations and laws.
  • J&B will hold no responsibility for any services taken and booked by clients with any other supplier and vendor while being in Jordan directly. Still you can contact us and ask our help to arrange whatever you want or ask for our advice and we will be there to help

 

Food & Beverages

 

  • Main meals included in our services at hotels is breakfast unless stated otherwise
  • Breakfasts are usually served by hotels in the main dining rooms as an international buffets style or set menu or even an a la cart meal but this is not a must as some hotels serve local breakfast or sort of different breakfast themes, this is not controlled by us at all
  • Whenever hotels dinners are included in our packages or are asked by guests to be included by J&B, then it is good to know that are usually served by hotels in the main dining rooms as an international buffets style or set menu or even an a la cart meal but this is not a must as some hotels serve local dinners or international dinners or both, this is not controlled by us at all
  • Whenever local dinners are included in our packages or are asked by guests to be included by J&B, then it is good to know that are usually served by restaurants as local cuisine unless stated otherwise as either buffet style or set menu or even an a la cart meal, the type of the food will be clear in our proposals, packages and through correspondence with our team by e mails
  • Lunches mostly are not included but if they will be included then this will be mentioned in the details of our packages and will be served at local restaurants as local cuisine unless stated otherwise as either buffet style or set menu or even an a la cart meal, the type of the food will be clear in our proposals, packages and through correspondence with our team by e mails
  • Drinks & beverages including water during breakfast are usually offered on free of charge basis by hotels
  • Drinks & beverages including water during lunches and dinners are usually not offered on free of charge basis by hotels and restaurants and are most of the time at an extra charge, guests need to check this with the hotel / restaurant on spot and pay directly
  •  not included
  • Food Allergies: J&B will hold no responsibility for any consequences caused any food allergies for any guests, shall you suffer from any food allergy,  then guests must inform us in advance in a clear way explaining the type of the allergy and the type of the allowed / not allowed food in order to advise accordingly and try to help arranging the proper type of the suitable food if this will be feasible. If you have any cautions or any food fears, then please make sure to ask about any food offered to you before eating this to avoid an unneeded problem

 

Itineraries & Day Routes

 

  • Itineraries & Day Routes featured in our website packages are subject to change due to the unforeseen circumstances like traffic conditions, safety & security conditions, force majeure, weather conditions, acts of nature, closure of roads, riots … etc. We therefore reserve the right to adjust the sequence and / or substitute any sightseeing and / or any other relevant activity or including accommodation, sightseeing, activities and all relevant services without liability on us keeping in mind that our team will troubleshoot in the best possible ways to keep plans values.

 

Scheduled Group Tours Terms

 

  • Minimum No. of pax: 2 adults minimum are requested to be able to book any of our groups
  • Changes to the Itinerary: Where deemed to be in the best interest of the participants, Jordan & Beyond Tours reserves the right to change the type of vehicle, the sequence of the visits or the hotels that were originally confirmed. In such cases, the substitute services shall be of the same standard / classification or better than those originally mentioned in the itinerary with any objection from guests.
  • Combination of multi languages Groups: Jordan & beyond Tours holds the right to combine clients of different languages onboard same bus with a multi langued guides according to languages combined together as Jordan & beyond sells group tours on seat on coach basis, we will provide each guest of each language with a headset device connected to his/her guide separately from other languages while being on the bus. We will theoretically divided bus used for sections for each language if needed. Guests of any language will not miss anything and will still have their transportation served, guide served and group services as usual
  • Scheduled Groups Pick-up Policy: Since our Guaranteed Scheduled Groups are based on Seat in Coach basis, then our guide & bus will collect / drop off you from / to your hotel at certain times as the guide and the buss need to collect other guests from other hotels, the exact timing will be given to guests by direct e mails prior to arrival 
  • Force Majeure: While Jordan & Beyond Tours shall make every effort to fulfill its obligations, it is not liable for failure to perform such obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service
  • Baggage Handling: The tour price includes the handling of 1 average size suitcase not to exceed 76x46x25cms (30x18x10 inches) and a handbag that can fit in the overhead compartment of the coach or in the back of the car. Jordan & Beyond Tours reserves the right to charge for additional luggage. All hotels in Jordan will gladly offer to store any additional luggage until your return.
  • Materialization: Jordan & Beyond Tours reserves the right to abort certain dates or even whole product shall the world or the country of Jordan will go through a force major of any reason; pandemics, wars, nature act, political turbulences in Middle East, economic recessions … etc
  • hildren Policy:
    • Children who have not yet celebrated their 12th birthday will becharged 50% of adult’s rate with an extra roll away bed & 40% of adult’s rate without an bed
    • Children can be considered as part of the minimum pax requirement to book those groups which means minimum must be 2 adults plus children if any
    • Maximum one child is allowed at twin / double rooms. Maximum two children are allowed in single rooms. No children are allowed at triple rooms
  • Hotels & Rooms:
    • All rooms quoted in our Group Tours are guaranteed as featured in our Group Tours DetailsAll rooms quoted in our Group Tours are standard double or twin bedrooms unless stated otherwise.
    • Hotels and rooms specifications proposed by J&B website are as operated and offered by hotels and as described in hotels websites and profiles.
    • Please check over the proposed hotels and room types offered by our website through the websites of the hotels or ask us for exact information you need to know in order to make sure the hotels are meeting your expectations and budget, shall you prefer
    • Hotels featured in our group tours are leading names which means similar hotels of same standard and same category might be given, J&B has the right to confirm any hotel even if not mentioned above in the hotels section as long as it is same standard
    • To receive a quote for a certain hotel / rooms type rather the one proposed by J&B, then please let us know before you confirm your booking with us
    • Any special requests like free room upgrade, certain view, connected rooms, disable rooms, smoking rooms … etc must be requested in advance and J&B team will do the best to help and meet guest’s requirements and advice the extra charges shall any
    • Triple rooms in Jordan are not an actual triple rooms since they consist of standard twin / double beds plus a roll away extra bed for third person.
    • Rooms can be occupied by 3 pax maximum unless stated otherwise.
    • We propose hotels in our website according to our experience in order to meet all budgets, flavors and expectation compromising prices and quality of hotels
    • Twin rooms or King Size bed rooms are subject to availability in check in date as cannot be confirmed in advance

 

Claims

 

  • If you wish to file a written complaint, please note that Jordan & Beyond Tours is unable to entertain any such complaint received more than 4 days after the termination of the tour. Jordan & beyond Tours will answers claims within 7 working days after doing inner investigations with the supplier involved in the claims
  • In case guest is fully right with the claim, then Jordan & Beyond Tours shall endeavor to deliver the services included in the tour package in an expeditious and professional manner and according to the standards of the industry. The liability is limited to an amount that is not more than the cost of the tour package that you have booked and paid for.

 

Smoking

 

  • Jordan & Beyond Tours will endeavor to provide you with a non-smoking room where available. Smoking is not permitted on coaches.

 

 

Child Definition

 

  • Children who have not yet celebrated their 12th birthday will be given discounted rate from any Tour / Group booking
  • Children who have not yet celebrated their 12th birthday may not be given discounted rate from any Transfer / Experience Booking
  • Any child who celebrated his / her 12th birthday will be treated as an adult and adult rate will apply 
  • Maximum one child is allowed at twin / double rooms. Maximum two children are allowed in single rooms. No children are allowed at triple rooms

 

Cancellations & Refunds Policies


All Services & Products featured in our website (Group Tours, Private Tours, Experiences, Transfers, Car Rental) can be purchased and booked online through our website and all bookings are not confirmed until payment is received and a confirmation e mail is sent to guest by our system which will be done immediately & automatically by our webmail system
 

  • Group Tours & Private Tours Cancellation Policy (If a paid & confirmed Group Tour or Private  Tour bookings are canceled, the following fees apply)
    • 31 days before group starting date: Free of charge cancellation
    • 30-21 days before group starting date: 25% charge of package rate cancellation charge will apply
    • 20-14 days before group starting date: 50% charge of package rate cancellation charge will apply
    • 13 days- group starting date: 100% charge of package rate cancellation charge will apply
    • Any changes requested are subject to availability. If changes are made within 14 days of booking start date, this may be considered as a cancellation – and cancellation fees charged accordingly. All changes must be received in writing.
    • The above cancellations policy may not apply during the peak seasons in Jordan (Easter, Christmas, New Year, Public Holidays, high demand periods where big events take place in Jordan and services are high demand or another season / period not mentioned here whereby J&B will do the best help and try to soften cancellations policies after discussing the same with suppliers.
    • J&B Tours operate in all weather, though reserves the right to alter or amend an itinerary if circumstances require.
    • Additional numbers will be accommodated subject to availability.
    • Name changes are allowed 7 days before booking start date 
    • No Show Policy: J&B will do the best to discuss the penalties with suppliers and try to reschedule booking within the next 14 day, this help does not guarantee waiver of no show charges, if the help will not come up with any good conclusion, then refunds will not be available
    • We always suggest a call, email or text the day prior to your tour to ensure all your details are as they should be. It is not obligatory, but it helps.

       
  • Experiences, Transfers & Car Rental Cancellation Policy (If a paid & confirmed Experiences / Transfers / Car Rental bookings are canceled, the following fees apply)
     
    • Free cancellation within 24 hours prior booking start date, payment will be refunded after deducting money refund charges as per regulations of Jordan banks & credit cards companies
    • Cancellations within 24 hours of booking start date will be considered as no show and refunds will not be available
    • Any changes requested are subject to availability and can be accepted within 24 hours of booking start date.
    • The above cancellations policy may not apply during the peak seasons in Jordan (Easter, Christmas, New Year, Public Holidays, high demand periods where big events take place in Jordan and services are high demand or another season / period not mentioned here whereby J&B will do the best help and try to soften cancellations policies after discussing the same with suppliers.
    • J&B Tours operate in all weather, though reserves the right to alter or amend an itinerary if circumstances require.
    • Additional numbers will be accommodated subject to availability.
    • Name changes are allowed 24 hours of booking start date.
    • No Show Policy: J&B will do the best to discuss the penalties with suppliers and try to reschedule booking within the nearest desired date, this help does not guarantee waiver of no show charges, if the help will not come up with any good conclusion, then refunds will not be available
    • We always suggest a call, email or text the day prior to your tour to ensure all your details are as they should be. It is not obligatory, but it helps

 

Tipping

 

  • Our quotes and services do not include any kind of tipping for guides, escorts, drivers, horse boy in Petra, Jeep drivers in Wadi Rum, restaurants and hotels. Still we can include any kind of the above mentioned tipping in our rates upon request. For more information, please know more and read our FAQ

 

Include & Exclude

 

  • Website packages / rates show classical and pillar inclusions & exclusions and shall you need any customization or additional item to be included or excluded, please check with us and we will do our best to help

 

Baggage Policy

 

  • Our fleet of vehicles can accommodate up to 1 medium size bag (50*80 cm) in addition to 1 small carry on per each person.
  • It is our guest’s responsibility to monitor uploading & downloading his luggage from - to the vehicles and make sure they will be in place.
  • It is our guest’s responsibility to set up his luggage in a suitable way and to be fixed and strong enough in order not to be broken during the bumpy driving on different roads.

 

Medical & Physical Fitness

 

  • Each guest bears the ultimate responsibility for ensuring that he / she is in good health and physical shape.
  • It is guest's responsibility to determine whether the tour you choose is suited to your physical condition. Guests is responsible for the cost of any medicines or medical care you may require during the trip for any reason.
  • All tours and sightseeing in Jordan requires different degree of physical ability, it ranges between low & moderate ability for classical tours and activities but still may involve long walking. If you are interested in our adventure products, then we already specify the level of the difficulty in each tour.
  • If you are on certain medicine, then please make sure to bring enough quantity of your medicine as Jordan may not avail same brand of medicine

 

Insurances

 

  • Please make sure you have adequate personal and medical insurance to meet any personal or medical emergency which might arise. In some cases if you need medical care during the tour you may be required to pay for it at the time it is rendered and seek reimbursement from your insurer after you return home. Please check with your medical insurer for details. In the event of a medical emergency we will make every effort to assist you in obtaining necessary care and if necessary assist you in making arrangements to transfer funds from home to pay for it.
  • Our website prices go all products do not include any kind of insurance and each guest must make sure to arrange his own necessary insurance prior arrival to Jordan. We will do everything possible to ensure a safe and enjoyable trip. However, all travel activities involve some degree of risk and uninsured activities like horse riding in Petra, Carriages in Petra, Jeeps in Wadi Rum, Camel riding, hiking and adventure activities, sudden accident; falling down, getting hurt for any reason … etc, we strongly recommend that you take out appropriate travel insurance before arrival to Jordan. 
  • Your insurance protection plan should include & cover for: delays or cancellation of flights, lost of luggage, medical and repatriation expenses, personal injury and accident, COVID-19 coverage, death and injuries, loss of personal baggage, belongings, money and personal liability. You insurance plan arranged is better to be a comprehensive one
  • No obligatory travel and medical insurances are requested from any guests visiting Jordan so far, we highly recommend getting a comprehensive insurance covering COVID-19, read more about COVID-19

 

Inoculations & Allergies

 

  • No certain inoculations are requested at all so far from guests rising Jordan.
  • Tell us if you suffer from any allergies or other physical conditions which might affect you during the tour. We reserve the right to decline or accept any person as a member of the tour or to decline or retain any person if such person’s physical condition, mental well-being or behavior interferes with the operation of the tour. There will be no refund in such cases if guest will hide such details.
  • Food Allergies: J&B will hold no responsibility for any consequences caused any food allergies for any guests, shall you suffer from any food allergy,  then guests must inform us in advance in a clear way explaining the type of the allergy and the type of the allowed / not allowed food in order to advise accordingly and try to help arranging the proper type of the suitable food if this will be feasible. If you have any cautions or any food fears, then please make sure to ask about any food offered to you before eating this to avoid an unneeded problem

 

Limitation of Liability

 

  • J&B is not liable for delays, inconveniences, accidents, injuries or expenses of any kind resulting entirely or in part from the negligence of others or from causes beyond our control. Participants assume all risks of personal injury and aggravation of any medical condition related in any way to the activities of the tour. Baggage and other personal property are the responsibility of the owner and we are not liable for any loss.
  • Shall you need a public liability Insurance and coverage while visiting Jordan, please notify us and we will be glad to avail this for you along with proper charges, terms and conditions will be given on such case.
  • Also please read the paragraph on “Free Time” in next clause.

 

Free time

 

  • Certain periods during the tour are or will be designated as “free time”. These periods are provided primarily to give you a chance to rest and relax or even further exploration by your own. You are however free to use the time as you wish. We will be happy to give you some information about things to do or see but we do not accept responsibility for any loss, accident or injury which occurs while you are not with the group.

 

Photography & Video

 

  • Photography in Jordan is widely allowed, please make sure that your photography equipments are of personal nature in order to avoid customs subjection
  • Video shooting by your personal camera or mobile device is not a problem at all, but commercial videos at tourist sites shooting requires special permission from different authorities with certain charge, permit issuance can be arranged by us as long as we will get the needed information that we discus on case by case basis whereby we send guests special forms to fill so we apply for the proper permission which may take 3-4 week.
  • Up normal & none personal looking equipment like big lenses, big zooms, large cameras ... etc will be subject to customs questioning, it might be also prohibited by military authorities at borders and airport according to te nature of those equipment and might be confiscated upon arrival
  • Please contact us for more information. 
  • Drones and wireless planes are NOT allowed in Jordan at all and will be confiscated at borders on arrival.

 

Jordan Borders

 

  • Jordan has 2 international airports (Amman & Aqaba), 1 sea port (Aqaba Port) and 9 land borders (3 with Israel / 3 with Saudi Arabia / 1 with Iraq & 2 with Syria).
  • Airports: Queen Alia International Airport (Amman Airport), located at 30 km south of Amman city that takes around 40 minutes driving.
  • King Hussein International Airport (Aqaba Airport), located at 10 km north of Aqaba city that takes around 20 minutes driving.
  • Main borders are:

 

Jordan - Israel Borders (*): 
  • North Border: Jordan Valley Border (Sheikh Hussein Border):
    • Connecting north parts of the two countries. 
    • Opening hours: 7 am - 7 pm all days of the week except the Jewish and Muslim holidays 
  • Middle: King Hussein Border (Allenby Bridge)
    • Connecting Amman in Jordan with Jerusalem & Tel Aviv in Israel
    • Opening hours: all days of the week:
      • Sun - Thu: 7 am - 9 pm 
      • Fri - Sat: 7 am - 10:30 am only, thus travelers using this border must take this opening window in their consideration
  • South: Southern Border (Arava Border or Yitzhak Rabin Border)
    • Connecting south parts of Eilat in Israel with Aqaba in Jordan
    • Opening hours: 7 am - 7 pm all days of the week except the Jewish and Muslim holidays
       
Jordan - Syria Borders:
  • East : Jaber Borders (Nsib Border)
    • Connecting east parts of the two countries. 
    • Opening hours: 24/7 all year round
  • West: Ramtha Border (Der'aa Border))
    • Connecting west parts of the two countries. 
    • Opening hours: 24/7 all year round
       
Jordan - Saudi Arabia Borders:
  • West : Durrah Borders
    • Connecting Aqaba city with west parts of Saudi Araba \Tabouk)
    • Opening hours: 24/7 all year round
  • Middle: Al Mudawarrah Border
    • Connecting Ma'an City with northern cities of Saudi Arabia like Skaka & Ar'ar
    • Opening hours: 24/7 all year round
  • East: Al Emeri Border
    • Connecting Mafraq City of Jordan with Eastern cities of Saudi Arabia like Al Jouf
    • Opening hours: 24/7 all year round

 

  • J&B provides meet & assist services at all airports and borders through our borders / airports representatives 
  • All borders are furnished with banks outlets, money exchangers and some of them are setup with tax refund but not all borders offer this facility.
  • (*) Borders with Israel may be closed suddenly without prior notice for security reasons, please always check with us if you need any help


 

Car Rental

 

  • J&B offers the facility of renting a car upon arrival to Jordan or while staying in the country, please refer to our Cars window and know more
  • Rental rate is calculated per day (each day means 24 hours usage and calculation starts from deliver hour of the car for 24 hours)
  • We cater free delivery & drop off at Amman Airport & Amman hotels, if you wish to pick up or drop off th car at another destinations then an extra charge will apply
  • Driver’s age is 21-75 years only
  • Driver must be holding valid credit card for guarantee purposes on car delivery time 
  • Fuel policy is full to full policy or level to level one
  • Traffic tickets & fines of all kinds are responsibility of renter and to be paid by clients directly or at deliver time 
  • No International driving license is requested, license must include information and details of license in English Letters
  • In case of road accidents, police report is a must otherwise the renter should pay the repair maintenance charges
  • Deductible amount is applicable in case of accident and it was your “rental” fault as per car type and amounts are between 350-6000 JOD
  • All insurances ar available and featured in our website
  • You can alwasye add: second driver, baby seat, private chauffer, full protection plan, wheel chair & more

 

Variations

 

  • J&B reserves the right to change a specific hotel at any time, if it is considered to be in the best interest of tour guests or will avoid guests any unpleasant experience at hotel due to any sudden negative circumstances at hotel like failure of heating system or water system for example or in case of a force majeure or for an y safety reasons. J&B will give an immediate notice of this change and does every effort to satisfy guests and explain mechanism and reasons of change
  • J&B also has the right to change buses, guides, tours, restaurants or any other venue for any of the above mentioned reasons

 

Additional Terms & Conditions

 

  • Additional terms might be added to any of our bookings on case by case basis according to the arousing needs without any liability.

 

Acceptance of terms

 

  • Payment through our website or another payment gateway indicate that guest has read and accepted all our Terms and Conditions along with any other term or condition that will be mentioned during our correspondences.

 

Type of Vehicles

 

  • J&B runs tours and experiences with modern Ac vehicles of different types
  • J&B ensures safety requirements, cleanliness, compatibility of cars of all kinds 
  • All our fleet are fully licensed and under the umbrella of Jordan Laws.

 

Privacy Statement

 

  • Personal Information Collection: Jordan & Beyond Tours may collect and use the following kinds of personal information:
     
    • Information about your use of this website
    • Information that you provide us asking for any help or assistance or clarifications about our services.
    • Information that you provide for the purpose of subscribing to the website services
    • information that you will provide for the purposes of bookings and visa handling
    • Any other information that you send to Jordan & Beyond Tours
       
  • Using Personal Information: Jordan & Beyond Tours may use your personal information to:
     
    • Administer this website
    • Enable your access to and use of the website services
    • Send to you products that you purchase
    • Supply to you services that you purchase
    • Send to you statements and invoices
    • Send you marketing communications
       
  • Securing your data:
     
    • Jordan & Beyond Tours will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
    • Jordan & Beyond Tours will store all the personal information you provide [on its secure servers].
    • Cross-border data transfer: Information that Jordan & Beyond Tours collects may be stored and processed in and transferred between any of the countries in which Jordan & Beyond Tours operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.
       
  • Updating this statement:
     
    • Jordan & Beyond Tours may update this privacy policy by posting a new version on this website.
    • You should check this page occasionally to ensure you are familiar with any changes.

 

24/7 Support

 

  • Our 24/7 is: +962770495733, please feel free to contact us at any time for any assistance

 

 

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